Advice doesn’t cost a thing! If you don’t know what the difference is between an MM and an MC cartridge or your Ken Dodd record wont respond to cleaning with Ajax any more… get in touch!

The best way to communicate with us is via email, but feel free to call or write in if you prefer. Please don’t be offended if we ask to call you back at another time as our shop can often be very busy.

Found the right item?

Turntableworld cannot guarantee the reliability or accuracy of the information published on our website, but we do of course do our utmost to make sure it is correct. Information is supplied by relevant manufacturers, and cross checked wherever possible. Please especially check dimensions and weight of the item(s) of interest before making your final purchase.

If you cant find what you need – drop us an email.

How can I buy?

Customers may purchase by using the shopping basket on the website where available, by telephone or by calling at our shop in Stockton on Tees (details on the Contact Us page). Some items as indicated are only available to personal callers.

How much will I be charged?

Prices are shown in £ British Pounds and include UK VAT and delivery for the UK and Ireland. This will only vary if you don’t pay UK VAT , live outside the free delivery areas or choose to pay with a credit card issued under a different currency.

How can I tell for sure if a product is in stock?

We can only guarantee you 100% that a product is in stock if you call us for a physical stock check prior to ordering. Humans and computers are both capable of errors! Most things even if they aren’t in stock only take a few days, but some which are built just for the client can take much longer. Please call for info on any item.

How can I pay?

The easiest way is by using a credit or debit card (we accept most) at the shopping cart checkout, but we can also offer paypal, chq cash and bank transfer. International customers must pay by bank transfer or paypal with verified shipping address only.

How long will it take to deliver?

We aim to despatch same day (for orders placed up to 2pm) for available stock items to the vast majority of UK mainland addresses. Please remember to check with us first for a physical stock check if next day delivery is important to you. Non stock items and International orders may take significantly longer.

Is there a problem with your delivery?

Sometimes unfortunately things can go wrong…

Even though we despatch on some of the fastest (and safest) services available, we cannot be held liable for any losses you may occur as a result of a late or faulty delivery.

If your item appears damaged on arrival – please make sure you sign for the item as DAMAGED. If you are unsure please sign for a delivery as UNCHECKED.

Please contact us within 24 hours of receipt if there is a problem.

What if I need to return something?

Hopefully this should never happen but if you do need to don’t worry! Take a look at our Ts and Cs page for full details. If you are in any doubt about your rights please visit www.dti.gov.uk for more information.